Absolutely! Choose a bike online, and we'll have it ready for you in Utrecht the same day. Choose pickup in Amsterdam or Rotterdam, and we'll let you know when it's ready.

Absolutely! If something's broken on your bike, we're here for you. Use the repair form in your BikeFlip account, and we'll come by as soon as possible (within our delivery area) for a free repair. Do you live outside our delivery area? Then you can always come by for a free BikeFlip repair at our workshop in Utrecht (Demkaweg 25).

BikeFlip bikes are almost always secondhand, making them a sustainable choice. We give existing high-quality bikes a second life by completely refurbishing them, so they ride perfectly again. With our bike subscription, you prevent waste: you simply switch to a larger size as your child grows. This way, your child always enjoys a bike that fits, while you choose the most sustainable option.

Our subscription can be canceled monthly after the first three months, so you're not tied to anything long-term. Don't like the bike? No problem, you can exchange it for another one at any time, even during the first three months.

How nice that you want to donate a bicycle! We can pick up the bike within our service area, or you can visit one of our stores.
You can schedule a pick-up directly via bikeflip.nl/doneer.
We will refurbish it beautifully in our social workshop where necessary and make someone else happy with it!

Are you taking a BikeFlip? If you take a BikeFlip bike in return, you will receive 1-3 months discount on your subscription. In that case, you can also give the old bike to the Flipper when we deliver your BikeFlip bike.

We'll get started right away and deliver the bike to your home on the day and time slot of your choosing (within our delivery area)! Prefer to browse our extensive selection of circular bikes yourself? Feel free to schedule an appointment to visit our sheltered workshop at Demkaweg 25, Utrecht! Of course, you won't start paying until the bike is delivered.

I will need a Bikeflip soon because my child still fits their current bike

Absolutely! We always try to find a bike that meets your child's needs. We also now have the widest selection of refurbished bikes in the Netherlands! Check out our current selection of bikes. Can't find what you're looking for? Send an email with your needs to support@bikeflip.nl, and we'll get started!

With Flippen, you can easily trade in your bike for another. This way, your child can always have the bike that best suits their growth, needs, or new adventures.

Want to trade in your child's bike? Let us help! Contact us, and we'll help you trade in your current bike for the perfect replacement. Feel free to bring your old bike to our workshop in Utrecht, and we'll make sure your child goes home with the right bike!

This is why BikeFlip exists! Because children don't grow up and ride bikes! If your bike is too small, we'll come by as soon as possible to flip it for a bigger one. Choose a new bike from our shop and contact us by email or phone. We'll then schedule a new appointment to flip your bike!

First of all, it's no problem if the bike falls. A BikeFlip bike is just a bike, and bikes fall over sometimes! If the bike falls and something breaks, give us a call, and we'll come to you and repair it at home. Our number one priority is that your child can use their BikeFlip bike again quickly! There are no extra costs involved!

Don't worry, you can report your lost key via our repair form, and we'll come and replace the lock for you! We'll charge €15.00 for this, via direct debit, to replace the lock. You can also contact us by email or phone to schedule an appointment.

Oops, that's so annoying! 😔 Let us know within 24 hours and file a police report. As soon as we receive the police report and your deductible payment, we'll arrange a replacement bike for you as soon as possible. You'll be back on the road in no time!

A stolen bicycle has a deductible ranging from €35 to €80, depending on the size of the bicycle (provided you can return the key). Our terms and conditions specify the deductible for your bicycle.

Please note: If the theft is not reported (in time) or the bicycle was left unlocked, we will charge compensation in addition to the deductible. This amounts to a total of twice the deductible (including the deductible itself).

BikeFlip works like a flexible bike subscription specifically for children. You choose a bike that suits your child's height and age, and pay a fixed monthly fee. Children quickly outgrow their bikes, and with BikeFlip, you can easily exchange them for a larger model whenever needed.

Maintenance and repairs are also included: if something breaks, BikeFlip will repair or replace it at home or at school. This way, you always have a suitable and well-functioning bike, without having to buy a new one every time.

Yes, that's possible! BikeFlip also makes a great gift. We offer gift cards that allow the recipient to choose their own bike and subscription plan. Perfect for birthdays, holidays, or just as a surprise. Visit our webshop to order a gift card.